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Sign me up Stay informed about special deals, the latest products, events, and more from Microsoft Store. Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models. Within two hours, restart the printer, close then re-open HP Smart, and then try adding the printer again.
Print, scan, and copy by clicking the HP Smart app home screen tiles. You can also check printer status, troubleshoot issues, order supplies, and set printer preferences. To print , select a print job type from the home screen, select the item to print, use the photo editing tools if necessary, and then change any print job settings. To scan , choose to scan from the printer scanner glass or document feeder, import a photo, or use the computer or mobile device camera to capture a photo or document.
Use the editing tools if necessary, and then print, save, or share the scanned item. For more information, go to How to scan with an HP Printer. To copy Android, iOS only , open the Copy tile, use the camera to capture a document or photo, select the size and number of copies, and then print the item in color or black and white.
To manage the printer , click the picture of your printer on the home screen to change preferences and options, check the printer status, and more.
To learn about other app features , select one of the following links:. Diagnose and Fix : Run this troubleshooting tool built into the HP Smart app for Mac and Windows computers if you are experiencing issues with your printer. Print Anywhere : Use your printer when you are away from home and have access to a cellular network or Wi-Fi with internet access. Shortcuts : Create one-touch Shortcuts formerly Smart Tasks to quickly complete repetitive tasks such as emailing, printing, and saving scans.
Mobile Fax : Securely send documents to a fax machine or fax-capable printer. A compatible mobile device or computer running the following operating system versions:. For macOS An HP Smart account allows you to print and scan from the HP Smart app, as well as access to premium features such as mobile fax. You can also use HP Smart to remotely manage, share access, and print from anywhere with a compatible HP printer.
Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail. Poor network connection : Move the printer and computer or mobile device closer to the wireless router, and then check if the signal quality improved. Try opening a website to see if the internet connection is working properly. If Wi-Fi is slow or intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord.
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It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member. Message 1 of 9. How do I do this? HP Recommended. Operating System: Microsoft Windows 10 bit. Tags 1. Tags: Microsoft Windows 10 bit. Category: Other printer.
Level Message 2 of 9. Which printer models are you looking for? I am an HP Employee. Although I am speaking for myself and not for HP. Was this reply helpful?
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